Section 01
About you
Who's filling this out, and how do we get back to you.
First name
*
Last name
*
Work email
*
Phone (optional)
Your role
*
Select one...
Founder / CEO
COO / Head of Operations
Head of RevOps
Head of Sales / CRO
Head of Marketing
Head of Customer Success
Operator / Chief of Staff
Other
Linkedin (optional)
Section 02
Your company
The shape and size of the business we'd be working with.
Company name
*
Website (optional)
What does your company do?
*
A sentence or two on what you sell and to whom.
Industry
*
Select one...
B2B SaaS
B2B Services / Agency
E-commerce / DTC
Marketplace / Platform
Fintech
Healthtech
Logistics / Supply chain
Professional services
Other
Revenue model
*
Select one...
Subscription / SaaS (MRR/ARR)
Retainer / Services
Transactional / Per-order
Usage-based
Hybrid
Other
Annual revenue (USD)
*
Rough band is fine. We use this to gauge fit, not to price the engagement.
Under $500K.
Pre-scale · likely too early
$500K – $2M
Finding the ops cracks
$2M – $5M
Core Accelerator fit
$5M – $10M
Core Accelerator fit
$10M – $25M
Multi-team build
$25M+
Custom engagement
Team size
*
Select one...
1-5
6-15
16-30
31-60
61-120
120+
Company stage
*
Select one...
Bootstrapped
Pre-seed
Series A
Series B
Profitable / Self-funded
Section 03
The state of your ops
Be blunt. The more honest this is, the more useful the call.
Where does the machine break first?
*
Pick the bottleneck that costs you the most today.
Lead routing & follow-up
Leads come in, then disappear or go to the wrong person.
Sales → CS handoff
Deals close but onboarding starts from scratch.
CRM is a mess
Pipeline stages, properties, and reports don't match reality.
Manual copy-paste between tools
Ops lives in spreadsheets and tribal knowledge.
Reporting & forecasting
You don't trust the numbers coming out of the system.
Billing, refunds, revenue ops
Stripe, invoicing, and finance don't reconcile cleanly.
Billing, refunds, revenue ops
It all lives in your head, so nothing scales past you.
Something else
Tell us in the next question.
Describe the bottleneck in your words
*
What breaks, how often, and what it costs you, in hours, revenue, or team sanity.
Roughly, what's this costing you today?
*
Under 10 hrs/week
Annoying, not bleeding.
10–20 hrs/week
Consuming a part-time role.
20–40 hrs/week
Costing a full-time hire.
40+ hrs or real revenue loss
We're losing money, not just time.
If you stepped away for a month, would the company still run?
*
1 = it would collapse · 5 = it would hum along without me.
1
2
3
4
5
Would collapse
Hums along
Section 04
Stack & team
What we'd be building inside of, and who owns it.
Primary CRM
*
HubSpot
Salesforce
Pipedrive / Attio / Close
Spreadsheets / none
Other
Not sure
Which of these are already in your stack?
Check all that apply.
HubSpot
Salesforce
Stripe
Clerk
Zapier
Make
PostHog
GA4
Segment
Postmark
EasyPost
ClickUp
Notion
Slack
Intercom
Typeform
Anything else we should know about your stack?
What breaks, how often, and what it costs you, in hours, revenue, or team sanity.
Who currently owns operation?
*
Me, the founder
A COO / Head of Ops
A RevOps / Systems hire
A generalist / EA / Chief of Staff
No one, it's distributed across the team
An external agency / contractor
Who'll be our internal point person?
*
One name and role. We need one decision-maker on your side.
Section 05
Fit & timing
So we can tell you in the first 10 minutes whether we're the right call.
What have you already tried?
*
Check all that apply.
Hired a RevOps / ops person internally
Worked with a RevOps agency or consultant
DIY'd it with Zapier, Make, or similar
Paid for HubSpot / Salesforce onboarding
Nothing yet, we're starting here
Budget for fixing this
*
Our Accelerator is a flat-fee, six-week engagement. Where do you sit?
Under $15K
Probably below our fit.
$15K - $30K
Scoped engagement possible.
$30K - $50K
Core Accelerator range.
$60K+
Multi-phase or complex stack.
Not sure yet
Let's talk through it.
When do you want this live?
*
ASAP, we're losing money
Within 30 days
Next quarter
Exploring, no hard deadline
Who signs off on an engagement like this?
*
Me, solo
Me plus one other exec
Board or investor approval needed
Not me, I'm evaluating for the team
What does success look like six months after we deliver?
Optional, but the most useful question on this form.
How did you hear about Keystone Ops?
Select one...
Referral from a client or peer
LinkedIn / Kenzo's content
Jack Borie referral
Club CMO / Forbes Council
Search
Other
Section 06
One last look
Scan your answers. Anything you want to tweak, jump back and edit.
I'm okay being contacted about this submission.
We'll only use this to prep for our call, nothing else.
Back
Step
1
of
999
Continue
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.